et999 Terms & Conditions

Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and et999 ("the Platform", "we", "us", "our") governing your access to and use of the et999 website located at https://et999.io, including all associated games, features, services, promotions, and content made available through the platform.

By completing the registration process and creating an et999 account, or by continuing to use the platform after these Terms have been updated and made available, you confirm your full and unconditional acceptance of these Terms. If you are accessing the platform on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms.

These Terms apply to all users of the et999 platform regardless of the method of access, including desktop browsers, mobile browsers, and any application or interface provided by et999. Use of any et999 service constitutes acceptance of these Terms in full.

Eligibility

To register an account and use the et999 platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. et999 strictly enforces a 21+ age policy and does not permit any person under this age to register, deposit, or place wagers on the platform under any circumstances.
• You must be a natural person acting in your own capacity. Registrations made by corporations, partnerships, trusts, or other legal entities are not permitted.
• You must not be accessing the platform from a jurisdiction where online gambling is explicitly prohibited by applicable law. It is your sole responsibility to determine whether your use of et999 is lawful in your jurisdiction.
• You must not be subject to any self-exclusion order or similar restriction — whether self-imposed through et999's responsible gaming tools or imposed by any third-party authority — that would prohibit your participation in online gambling.
• You must not be acting as an agent or proxy for any other person when registering or operating an account.

et999 reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or permanent closure. Any winnings accumulated during a period of non-compliance with eligibility requirements may be forfeited.

Account Registration

Each eligible person may hold one account only on the et999 platform. The creation of duplicate, multiple, or joint accounts is strictly prohibited. Where et999 identifies that a player holds more than one account, all accounts beyond the first registered account may be closed and any balances or winnings associated with the duplicate accounts may be voided.

When completing the registration form, you must provide accurate, complete, and current information including your full legal name, date of birth, current residential address, and a valid contact email address. You must update your account information promptly if any of these details change. et999 is not liable for any losses resulting from your failure to maintain current and accurate account information.

et999 may conduct identity verification checks at any stage of the account lifecycle, including at registration, before processing a withdrawal, or following any activity that triggers our internal compliance review processes. Verification documents may include but are not limited to a national identity card, passport, driving licence, utility bill, or bank statement. All documents submitted for verification purposes are handled in accordance with our Privacy Policy.

et999 reserves the right to decline any registration application without providing a reason. Registration of an account does not guarantee ongoing access to the platform and is subject to continued compliance with these Terms.

Account Security

You are solely and entirely responsible for maintaining the security and confidentiality of your et999 account credentials, including your username, password, and any two-factor authentication codes. You must not disclose these credentials to any third party under any circumstances.

You must choose a strong, unique password for your et999 account and must not reuse passwords from other websites or services. et999 strongly recommends enabling any available two-factor authentication features on your account. et999 staff will never ask you to disclose your password through any communication channel, including live chat, email, or telephone.

All transactions, bets, and account activity that occur while logged in to your account are deemed to have been authorised by you. If you believe your account has been accessed without your authorisation, you must contact et999 support immediately via live chat or by emailing [email protected]. et999 cannot be held responsible for losses resulting from unauthorised access that occurred prior to your notification of a security breach.

You must not access or attempt to access the et999 platform using automated tools, bots, scripts, or any software that simulates human interaction. Any such activity may result in immediate account suspension.

Deposits & Withdrawals

All financial transactions on et999 are denominated in Bangladeshi Taka (BDT). et999 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits: The minimum deposit amount is ৳200. Deposits via bKash and Nagad are typically credited to your account balance instantly upon confirmation of the transaction. Deposits made via card may take up to 15 minutes to appear depending on the issuing bank. et999 does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Withdrawals: Withdrawal requests are processed within 4 to 12 hours under normal circumstances. The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment method used for the most recent deposit wherever possible. Before processing your first withdrawal, et999 may require completion of the full identity verification process as described in Section 3. Withdrawals requested while bonus funds are active in your account may be subject to wagering requirements as described in Section 6.

Anti-Money Laundering: et999 is committed to preventing financial crime including money laundering and fraudulent transactions. All transactions are monitored for suspicious activity. et999 may request additional documentation to verify the source of funds deposited to your account. Failure to provide satisfactory documentation may result in account suspension and escalation to relevant authorities where required by law.

• Players may only deposit funds that belong to them and that originate from a legitimate source.
• Depositing funds for the purpose of immediate withdrawal without generating genuine gameplay is prohibited and may result in forfeiture of the deposited amount.
• et999 reserves the right to reverse any deposit that cannot be verified as legitimate.

Bonuses & Promotions

et999 offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions. Each promotion is governed by its own specific terms, which will be clearly displayed on the relevant promotion page at the time the offer is active. In the event of any conflict between general Terms and individual promotion terms, the individual promotion terms shall take precedence.

Wagering Requirements: Unless stated otherwise in the specific promotion terms, all bonus funds credited to your account are subject to a wagering requirement before they or any associated winnings can be withdrawn. The applicable wagering multiplier will be specified in the individual promotion terms. Wagering requirements must be met within the time limit stated in the promotion — if the time limit expires, any remaining bonus funds and associated winnings will be forfeited.

Bonus Abuse: et999 operates a strict no-abuse policy with respect to promotions. The following actions constitute bonus abuse and may result in the cancellation of bonus funds, forfeiture of associated winnings, and account suspension:

• Registering multiple accounts to claim the same promotion more than once.
• Using betting patterns designed to circumvent wagering requirements, including but not limited to equal-stakes betting on opposing outcomes.
• Coordinating with other players to exploit bonus terms through shared betting strategies.
• Providing false information during registration to qualify for a promotion.

et999 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already accepted a bonus at the time of modification will be subject to the terms that were in effect at the time of acceptance, except where regulatory requirements necessitate otherwise.

Game Rules & Fair Play

All games available on the et999 platform are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing wagers.

All games use certified random number generation (RNG) technology that has been independently audited for fairness. The published return-to-player (RTP) percentages for each game represent long-term statistical averages and do not guarantee any specific outcome for individual sessions or wagers.

In the event of a technical malfunction, disconnection, or error during gameplay, et999's server-side records are the authoritative source for determining the outcome of any bet. Where a malfunction cannot be resolved, affected wagers will be voided and stakes returned to the player. et999 is not liable for losses resulting from internet connectivity issues on the player's side.

Sports betting markets on et999, including all cricket betting markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures, are settled in accordance with official match results and the specific market rules published for each event. et999 reserves the right to void any bet placed on an event that is subsequently cancelled, abandoned, or where the result cannot be conclusively determined.

Prohibited Conduct

The following actions are strictly prohibited on the et999 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances and winnings, and where appropriate, referral to relevant law enforcement or regulatory authorities:

• Providing false or misleading information at any stage of the account registration or verification process.
• Using the platform while under the age of 21 or while subject to a self-exclusion order.
• Attempting to manipulate game outcomes through the use of software exploits, bugs, third-party tools, or collusion with other players or platform staff.
• Placing bets using funds derived from criminal activity, including fraud, theft, or money laundering.
• Accessing the platform from a jurisdiction where doing so is prohibited by applicable law and where you are aware of that prohibition.
• Sharing your account credentials with third parties or operating an account on behalf of another person.
• Using automated betting systems, bots, or artificial intelligence tools to interact with the platform without prior written authorisation from et999.
• Engaging in any form of arbitrage betting or matched betting in conjunction with et999 promotional offers.
• Harassing, threatening, or abusing et999 staff members through any communication channel.

Responsible Gaming

et999 is committed to promoting responsible gaming and providing a safe, enjoyable, and sustainable entertainment experience for all players. We recognise that for a small number of players, gambling can become a problem, and we take our duty of care seriously.

The following responsible gaming tools are available to all et999 account holders and can be activated from your account settings panel at any time:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to your account.
• Loss Limits: Set limits on the amount you can lose within a defined period.
• Session Time Reminders: Receive notifications after a specified period of continuous gameplay.
• Cool-Off Period: Temporarily restrict your account for a period of your choosing (24 hours to 6 weeks) without permanently closing it.
• Self-Exclusion: Permanently exclude yourself from the et999 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.

If you believe that your gambling behaviour is causing harm to yourself or others, we strongly encourage you to use these tools and to contact our support team at [email protected]. For additional support resources, please visit our Responsible Gaming page. et999 enforces the 21+ age restriction and will not knowingly permit underage players to use the platform.

Intellectual Property

All content on the et999 platform, including but not limited to the website design, layout, graphics, logos, text, software code, game interfaces, and promotional materials, is the intellectual property of et999 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the et999 platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on the platform without the prior written consent of et999.

The et999 brand name and logo are trademarks of et999. You may not use the et999 name, logo, or any similar designation in any manner that could cause confusion with the official et999 brand or imply an endorsement by et999 that does not exist.

Limitation of Liability

To the fullest extent permitted by applicable law, et999 and its affiliates, officers, directors, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the et999 platform, including but not limited to:

• Loss of profits, revenue, data, or business opportunities.
• Gambling losses sustained as a result of using the et999 platform.
• Service interruptions, outages, or technical malfunctions beyond et999's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain credential security.
• Any decisions made by you based on information available on the et999 platform.

et999's total aggregate liability to you for any claim arising out of these Terms or your use of the platform shall not exceed the total amount of deposits made by you to your et999 account in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits et999's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Privacy & Data

et999 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the et999 platform and accepting these Terms, you also acknowledge and agree to the terms of the Privacy Policy.

et999 collects personal data for the purposes of account management, identity verification, fraud prevention, responsible gaming monitoring, customer support, and where you have consented, marketing communications. et999 does not sell personal data to third parties. Data is shared only with service providers operating under contractual data processing agreements and with regulatory or law enforcement authorities where required by law.

You have the right to request access to, correction of, or deletion of your personal data held by et999, subject to any legal retention obligations that apply. To exercise your data rights, contact [email protected].

Amendments to These Terms

et999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, et999 will notify registered account holders by posting a notice on the platform and, where practical, sending a notification to the email address registered to your account. The date of the most recent revision will be updated at the top of this page.

Your continued use of the et999 platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes to the Terms, you must stop using the platform and may request account closure by contacting support.

It is your responsibility to review these Terms periodically to remain informed of any changes. et999 is not liable for any consequences arising from your failure to review updated Terms in a timely manner.

Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international online gaming law and the internal policies of et999 as published on this platform from time to time.

In the event of a dispute between you and et999 regarding any aspect of these Terms or your use of the platform, you should first contact et999's customer support team at [email protected] to attempt to resolve the matter informally. et999 will endeavour to respond to all formal dispute submissions within 5 business days.

If a dispute cannot be resolved through informal negotiation, the parties agree to submit to binding arbitration administered in accordance with the procedures set out in et999's dispute resolution policy. Nothing in this clause prevents either party from seeking emergency injunctive relief from a competent court where necessary to prevent irreparable harm.

Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, the et999 platform, your account, or any transaction, please contact the et999 support team using the following details:

• Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the et999 platform
• Support Language: English
• Response Time: Under 5 minutes via live chat; within 24 hours via email

For responsible gaming support, visit our dedicated Responsible Gaming page. For frequently asked questions about accounts, payments, and games, visit our FAQ page.